--- title: "Technician Dashboard" canonical: "https://flagshiphelpcenter.myekos.com/space/FRN/3645669386/Technician%20Dashboard" format: markdown --- [NEW FEATURE RELEASE] # Technician Dashboard Get a complete, real-time view of your team's performance with the all-new **Technician Dashboard**. This is designed to help garage managers improve technician productivity, dial in service estimates, reduce labor cost overruns, and make smarter operational decisions. > ℹ️ This feature is part of the Fleet Module ![image](media://f00caea0-2ba5-4079-8250-d1e2232f8cae) ## **At-a-Glance Performance Metrics** Quickly understand how your shop is performing with four key metrics surfaced at the top: - **Team Efficiency Score** – See how your technicians are performing against estimated service times - **Completed Work Orders** – Track total output across your team - **Total Actual Hours** – Monitor real labor time spent - **Average Cost per Work Order** – Understand cost trends instantly --- ## **Performance Leaderboard** Identify top performers and coaching opportunities with a ranked view of your technicians. Each technician includes: - Total work orders completed - Average time per job - Cost per work order - **Efficiency score** based on estimated vs. actual time This gives you a clear picture of who’s exceeding expectations—and where improvement is needed. --- ## **Service Item Efficiency Insights** Know exactly how accurate your service estimates are. - Compare **estimated vs. actual time** for each service item (e.g., oil changes, tire rotations) - Instantly spot jobs where estimates are off - Toggle to **“Needs Attention”** to uncover inefficiencies and problem areas This helps you fine-tune service times, improve scheduling accuracy, and better reflect true shop performance. --- ## **Labor Cost Efficiency Tracking** Stay on top of your labor budget with built-in cost analysis. - Compare **estimated labor cost vs. actual spend** - See if you’re **over or under budget** in real time - Quantify savings (or losses) based on technician efficiency Example: If jobs consistently take longer than estimated, you’ll see the financial impact immediately - so you can adjust before it adds up. --- ## **Flexible Date Filtering** Analyze performance across: - Last 30 days - Year to date - Last 12 months Or quickly switch between views to spot trends and seasonality. Whether you call them technicians or mechanics, this dashboard gives you the visibility needed to run a tighter, more efficient garage. --- > 📝 Download a PDF version of the Technician Dashboard Release Notes below --- ### Master this feature > *Find everything you need to know in our help center *[https://flagshiphelpcenter.myekos.com/space/EHC1/3634036755/Technician+Dashboard](https://flagshiphelpcenter.myekos.com/space/EHC1/3634036755/Technician+Dashboard)